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We take pride in our vast experience acquired through 96 years of remarkable service. With our large fleet of fully equipped trucks, we are ready to take on any problem you may encounter in your home or business.
1314 W Tilghman St, Allentown, PA, 18102, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Always prompt, professional, and proficient. My recent service call with Chuck and Max was another great experience. They provided the sewer lateral test as required by Lower Macungie Township prior to selling our house, plus Chuck handled all the paperwork. Amazing. I didn't need to search for forms online or print anything. Chuck even answered questions regarding future service needs at our next home. Chuck and Max were terrific and I'm grateful that Schuler continues to care about customer service.
Business response:
Wow, Debra, thank you for this glowing review! We appreciate hearing that Chuck and Max were able to answer all of your questions and provide the top notch customer service experience that we strive for on every call. Thank you again! Your loyalty to Schuler Service truly is the highest praise we can get!
Accidentally drilled into a water pipe Installing a bathroom grab bar one evening. Water all over the place. Josh came over promptly,, opened wall and expertly and quickly removed damaged pipe and replaced it. Very nice gentleman and a pleasure to work with. Would enthusiastically recommend Josh and the Schuler company.
Business response:
Steve, thank you for leaving this review for our technician. We are pleased that we were able to provide you with emergency plumbing service and repair your water pipe quickly. All of our technicians pride themselves on providing exceptional customer service and a job well done. We really appreciate that you have chosen to call Schuler Service. Thank you again!
Jason Price was the plumber who did the work for me on 5/5/23 Jason was professional, personal, knowledgeable and competent. He performed the job without issues and worked with the Water Authority in Allentown. I requested information on another job and he provided an estimate. He was able to complete this on the same day, especially since it would have required another visit by the Water Authority. He answered my questions to my satisfaction. Please thank him for his time and service provided
Business response:
Thank you for the great review and kind words, Judy! We appreciate hearing that our technician Jason was able to fix your problem so quickly and efficiently. We strive to provide same day completion, excellent customer service and a job well done. We really appreciate your business and hope to work with you again soon! Take care!
Jason Sabin came to check our kitchen sink faucet and he arrived on schedule. He is such a friendly, professional and conscientious technician who has been to our home many times for plumbing repairs. Jason always provides exceptional customer service and we are always happy when he does our repairs because we know he does awesome work. Thank you, Jason, and we look forward to seeing you in the future. Keep up the good work...you always deserve 5 STARS!!
Business response:
Jane, thank you for taking the time to leave this wonderful review for Jason. He is a definitely a fan favorite. He is an asset to our team and always strives to provide an exceptional customer service experience. If you need anything else, please reach out. In the meantime, be safe and have a great day!
John was punctual, professional, efficient, clean, and helpful. Would be more than happy for him to handle any of our plumbing needs. Five Star for sure. Don S.
Business response:
Thank you for the 5-star praise, Donald! John has been with Schuler Service for 24 years and he is a prime example of a great technician. We are fortunate to have him on our team and we look forward to working with you again. Take care!
Contacted Schuler after a recommendation from my HVAC company. From beginning conversation to execution, everything was excellent. Friendly, knowledgeable people backed by technology that supports their work rather than spams you. Clearly they understand the importance of a good customer process as well as excellent human interaction. Couldn't be more impressed.
Business response:
Hi John! Thank you for this awesome review! Everyone here at Schuler Service takes the utmost pride to help and fix any customer needs, this includes taking the initial call all the way to the completed repair. Our team works hard to provide our customers with the highest level of excellence. Thank you for choosing Schuler Service. We hope to work with you again in the future!
Noah was great! Very clear, professional, and worked fast! Thank you!
Business response:
Hi Jonathan! It's great to hear that Noah was able to help you out! Our team takes pride in providing exceptional customer service and a job well done. Thank you for choosing Schuler Service. We hope to see you again!
Jason has been servicing our water treatment system from the start. We went to Schuler Service after interviewing other plumbing company's and they had the right system for our needs. Sean helped us when we needed it and the service we get from technicians like Jason proves we made the right choice. We know that we can count on them.
Jason was extremely knowledgeable about the next water treatment system we had installed. He explained the system to us in detail! We have used Schuler before and most definitely use them again! Thanks to Shawn and Christian as well! Job well done!
Business response:
Lisa, thank you so much for this awesome review for Jason, Christian and Shawn! We are pleased to hear that everything was explained to you regarding your water treatment system. Please give us a call if you have any additional questions. Thanks again and we look forward to working with you in the future!
Schuler Service Inc has a 5 star rating with 3,228 reviews.
Schuler Service Inc is closed now. It will open on Monday at 8:00 a.m.